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Which body should you complain to?

Tell us what went wrong and get, in seconds: the right complaint body, what it costs you, and the steps and deadlines that apply. Free — no name, email or phone needed.

Check my case free

What we can check

Goods, services, digital content, telecoms, energy, water, rail, motor, property, general fallback, financial and flight delay.

Scotland and Northern Ireland are not covered: the authorities and time limits differ there, and pointing you at the wrong body costs you time.

How it works

  1. Choose the category and the amount (if it is a purchase).
  2. See the body, the cost, the steps and the deadlines — sourced from the body's own pages and legislation.gov.uk.
  3. Want it in writing? Ask for it on email and we send you the same answer, and follow up by hand.

Complaint letters (Letter before Claim) are in the works and will be offered here once the payment path is live. The check itself is free now.